It was 6 PM Central Time and the meeting between the Boston Consulting Group and Kimberly-Clark officials was about to begin. In front of each attendee was a neatly stacked notepad, a fountain pen and a CustomUSB flash drive housing the BCG logo.
A few hours prior, these drives were hand-delivered by one of our employees who drove 3 hours from our headquarters in Chicago to Kimberly-Clark corporate office in Neenah, Wisconsin. Did I mention, this was a 75 piece order that took longer than expected to clear customs and arrived to us only at 12 PM the same day.
Here’s an official statement from BCG:
Thank you for everything. We really appreciate what you have done for us.
by Vadim on December 17, 2009
I generally post testimonials that people send me personally, however this one deserves a mention. Good job, Eddie, my coaching does not go unrewarded.
Hello Mr. Molochnikov,
I have been working with Edward Kantorovich on a flash drive order for my non-profit association’s conference in October and I wanted to inform you that you have an excellent employee in him. He has been nothing but friendly and helpful in answering my constant questions in an extremely timely matter. He has never made me feel like I am bothering him and has even given us some great deals.
I think that it is very important to recognize great customer service as it does not get done enough these days. I don’t know about you but as a supervisor myself I only get the person when they want to complain hardly ever the comments that staff was very helpful.
I know I will be recommending your company to others who are looking for items you carry and also will be keeping the information for myself to contact for future needs.
Thanks again for employing such a helpful person.
by Vadim on September 23, 2009
Just did an order for MTV Latin America. They did a 7-Day RUSH on our MicroKey USB drives. These tiny (1.2″ x 0.49″ x 0.125″) drives were laser etched with the Viacom logo in two different versions.
Here’s what the good people at MTV LA said about us:
CustomUSB.com is an excellent service; an awesome supply of products with great customer service and quick response. We had an urgent request met within days… Thanks for your help!!
by Vadim on July 17, 2009
Just got mentioned on Josh’s blog at Lawyer4Musicians.com. If you’re doing a 360 deal or need an entertainment attorney, he’s your man.
by Vadim on June 18, 2009
Received a thank you card from Jenn at Kane Consulting. Just thought I’d share.
You could be next, you know.
